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	<title>GaijinPot In Japan Blogs &#187; Ashley Roushom</title>
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	<link>http://blog.gaijinpot.com</link>
	<description>The GaijinPot Blog is the place to go to find out about Japan, where writers across the country report on Japan culture, tech, travel and what it is like to live in Japan.</description>
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		<title>Japan’s Service Sector ranks the world’s top, but at what price?</title>
		<link>http://blog.gaijinpot.com/kuchi/japan%e2%80%99s-service-sector-ranks-the-world%e2%80%99s-top-but-at-what-price/3274/</link>
		<comments>http://blog.gaijinpot.com/kuchi/japan%e2%80%99s-service-sector-ranks-the-world%e2%80%99s-top-but-at-what-price/3274/#comments</comments>
		<pubDate>Tue, 15 Sep 2009 01:46:07 +0000</pubDate>
		<dc:creator>Ashley Roushom</dc:creator>
				<category><![CDATA[KuchiKomi]]></category>
		<category><![CDATA[Holiday]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[shampoo]]></category>
		<category><![CDATA[Shopping]]></category>
		<category><![CDATA[stress]]></category>
		<category><![CDATA[vacation]]></category>

		<guid isPermaLink="false">http://blog.gaijinpot.com/?p=3274</guid>
		<description><![CDATA[In July I had  an opportunity to make a short trip back to Europe after several years  of not traveling anywhere outside Japan. After a long and exhausting  flight we arrived at the hotel and the first thing that came to my mind  was shower. After I couldn&#8217;t find any shampoo [...]]]></description>
			<content:encoded><![CDATA[<p align="justify">In July I had  an opportunity to make a short trip back to Europe after several years  of not traveling anywhere outside Japan. After a long and exhausting  flight we arrived at the hotel and the first thing that came to my mind  was shower. After I couldn&#8217;t find any shampoo or even soap supplied  at the hotel, I made a quick enquiry at the reception. &#8220;M&#8217;am, I&#8217;m  really sorry,&#8221; the clerk said after desperately trying to find something  under the bar. &#8220;Seems like we&#8217;ve ran out of shampoo&#8230;&#8221; &#8220;That&#8217;s  alright,&#8221; I said, &#8220;Do you have any idea where I can purchase it  from?&#8221; &#8220;M&#8217;am,&#8221; she addressed me politely again,&#8221; It&#8217;s Sunday  afternoon. I doubt you&#8217;ll find shampoo at that time. Can&#8217;t you wait  until tomorrow?&#8221;</p>
<p align="justify"><span id="more-3274"></span>Sunday. What  was she talking about? Isn&#8217;t there a convenience store near by? A  supermarket? A kiosk? It was then when a sudden flashback hit me and  I remembered how in the good old days we used to hurry up and finish  with the groceries on Saturday, because if we missed doing so, there  would be nowhere to buy food from. Yes, that&#8217;s right. No one in Europe  works on Sundays. I mean, even God rested on the seventh day of the  week, didn&#8217;t He?</p>
<p align="justify">I realized  that by having lived in Japan this long I have become accustomed to  take the word &#8220;rest&#8221; for granted. I went to Europe to meet my newborn  niece and sister after hours of painful delivery, and yet I was feeling  almost guilty for taking seven days off. I was told that I could take  the time off only if I promised to work hard after my return, and to  my surprise, I felt that I was obliged to be obedient, after all &#8211; they  were giving me time off when no one else was asking for it. Yet, after  my stay in Europe I just couldn&#8217;t stop thinking about those people  I see on the train every morning &#8211; sleeping shoulder to shoulder,  mouths wide open, every vibe of their bodies begging for just a little  bit more snooze time on the train. I see the same scene in the evenings  too.</p>
<p align="justify">For a long  time Japan&#8217;s work policy was guided by a single principle &#8211; if you  work hard and devote all your energy and potentials to your work, you  will grow up to become a good and prosperous man. It was the principle  during and after the war, where everybody&#8217;s hard work was a direct  contribution to the building of a wealthy and healthy nation. The country&#8217;s  prosperity was made possible by every citizen&#8217;s hard work &#8211; from  early in the morning till late in the evening. People complied with  the unwritten labor rules with no protest; on the contrary, it was considered  a heroic act to give up one&#8217;s comfort for the well being of all.</p>
<p align="justify">It wasn&#8217;t  until the late 80s and early 90s, however, when people began to notice  that the working class is suffering from physical exhaustion caused  by overwork, busy schedules, irregular work shift (often including work  on weekends) and lack of mental and physical rest. The new syndrome  became known as <em>karoushi</em> &#8211; or death caused by excessive physical  exhaustion. While the first case of <em>karoushi</em> was way back in  the good old days of 1969, such cases did not take the media&#8217;s attention  until some twenty years later. The reason was that sudden death cases  with no previous signs of health related problems started to increase  drastically in the late 80s, causing a previously unseen epidemic among  Japan&#8217;s working class. Among the very first statistics conducted by  the Ministry of Labor stated that only between 1988 and 1999 there were  approximately 3500 work related deaths, whereas the people who sought  professional medical help was doubled. But again, those were just statistics.  What was the reality, and what was the real number of over exhausted  employees in Japan at the time, was something left to one&#8217;s imagination.  What was obvious, however, was that day after day new articles and studies  began to come out evaluating people&#8217;s work schedules and time they  took for themselves and their families. Those studies gave horrifying  results &#8211; fathers hardly ever met their kids as they were leaving  the house before the kids woke up, and were coming back after they went  to bed; hardly slept; hardly ate; and practically &#8211; hardly survived.  Yet, work is work, and a man is a man only if he can stand the difficulties,  pretend that nothing is wrong, and quietly continue working. While the  term <em>karoushi</em> somehow lost its momentum in recent years, it hasn&#8217;t  disappeared in its concept. It has simply transformed itself into a  new threat &#8211; <em>utsubyou</em> &#8211; or depression. It is a public secret  that a great number of Japanese people live on anti depressants, prescribed  by personal doctors. The cause? Stress and lack of rest. A regular company  employee has three to five days off in summer, four for the winter holidays,  and about twenty paid days off for the whole year, whereas in Europe,  for example, people have three to four weeks off only in summer, and  yes, they gladly take full advantage of it.</p>
<p align="justify">Realizing that  the problem is not only spreading, but it&#8217;s gradually killing its  working class, Japan came up with a series of labor regulations, such  as limitation of extra working hours, increase of paid vacations, even  introduced a &#8216;flex system&#8217; that allows employees to go to and leave  work at their desired time, as long as they spend the regular eight  hours a day at work. The problem, however, is that written laws and  regulations are not always the best way for dealing with a problem.  At the company I work at the moment, a woman is allowed to take a day  off every month post or prior to her menstruation. But when the other  day my colleague announced that she is taking the day off because of  that, the rest of the colleagues looked at her and said &#8220;Well, we  think you can do something about that, can&#8217;t you?&#8221; Awkwardly she  said she doesn&#8217;t feel well and eventually took the day off, but this  scene served as an example for the others to avoid using that given  right. Same goes for paternal leaves, for example. By law every father  is allowed some time off after the baby&#8217;s birth, and yet, the reality  is that less than a few per cent of the Japanese males take advantage,  or even are aware of the existence of the law. I try to explain to myself  that it may be related to the traditional belief that the mother should  take care of the kids while the father works, but part of me also tells  me that, perhaps, there are other reasons for fathers to do so. Perhaps  it is the fear caused by a society which believes that taking extra  days off makes you irresponsible and lazy&#8230;no matter what the reason  is.</p>
<p align="justify">I agree that  it feels good when our needs as customers are satisfied right away;  when we can purchase everything from food to stockings and tweezers  in the middle of the night; or when our fridge brakes and we can expect  the guy to come and repair it on the next day, showing up prepared and  on time; or when there&#8217;s always a place to buy shampoo from even on  Sundays. And yet, I sometimes wish that people just put on the &#8220;We&#8217;re  closed&#8221; sign on the door, grab their bags and take the day off just  for themselves&#8230;even if that would mean that I have to postpone my  shopping for the next day.</p>
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		<title>The modern art of Japanese communication</title>
		<link>http://blog.gaijinpot.com/kuchi/the-modern-art-of-japanese-communication/3109/</link>
		<comments>http://blog.gaijinpot.com/kuchi/the-modern-art-of-japanese-communication/3109/#comments</comments>
		<pubDate>Sat, 22 Aug 2009 01:12:44 +0000</pubDate>
		<dc:creator>Ashley Roushom</dc:creator>
				<category><![CDATA[KuchiKomi]]></category>
		<category><![CDATA[airport]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[cross-cultural understanding]]></category>
		<category><![CDATA[cultural differences]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[japanese language]]></category>
		<category><![CDATA[Mixi]]></category>
		<category><![CDATA[Narita]]></category>
		<category><![CDATA[society]]></category>

		<guid isPermaLink="false">http://blog.gaijinpot.com/?p=3109</guid>
		<description><![CDATA[Embarrassing or not, the very first time I realized that Japan was a real country, was in the later years of  middle school. Prior to that, everything surrounding this tiny region of the world seemed distant to the point that it was unreal. I didn&#8217;t know anything &#8220;true&#8221; about Japan and its culture until the moment my family [...]]]></description>
			<content:encoded><![CDATA[<p>Embarrassing or not, the very first time I realized that Japan was a real country, was in the later years of  middle school. Prior to that, everything surrounding this tiny region of the world seemed distant to the point that it was unreal. I didn&#8217;t know anything &#8220;true&#8221; about Japan and its culture until the moment my family and I started everything from scratch right here in Tokyo. The only impression I had about the Land of the Rising Sun before our arrival was that traditionally people do not communicate with each other as much as we do in Europe; that the Japanese society was rather closed and distant. This, however, turned to be all wrong &#8211; and I came to know it as soon as I landed in Japan.<br />
<span id="more-3109"></span>Upon our arrival at Narita I was astonished to see an endless number of people &#8211; more people than I have ever seen in my life. The very first thing I noticed was that many of them were holding cell phones &#8211; just as we do in Europe, and yet there was something different about it: cell phones were everywhere- at the airport, at the limousine bus from the airport, on the train, around my house&#8230; I realized that my assumption that people in Japan were not communicating with each other much was an illusion. The thing I was not aware of at that time was that the newly invented cell phone &#8220;tradition&#8221; was more pervasive that I could ever imagine it was: the cell phone was not a tool for communication, but a tool which guaranteed one a social life.</p>
<p>While still a student at my Japanese high school I did not have a cell phone. I did not think that I would need it since I was living with my family and making friends at school did not seem to be related to it. But again I was wrong.  A classmate once came to me and asked for my cell phone number (and mail address) so she could contact me regarding class matters easily, without having to call my house. When I said that I did not have one, she looked at me awkwardly and said: &#8220;But you can&#8217;t make friends without a cell phone!&#8221; As strange and awful as it sounded, it was perhaps true &#8211; the cell phone had become the one and only link between friends, their only tool for communication with each other. Things which could not be said face to face were put in an e-mail, accompanied by a countless number of emoticons revealing the tone of the writer&#8217;s emotion. I realized that the cell phone culture in Japan was much deeper than I could expect &#8211; it was a way of life: the only way teenagers could lead a &#8220;regular&#8221; social life &#8211; a life with friends, or &#8220;best friends&#8221; as they often called me&#8230; after I bought a cell phone.</p>
<p>Recently, however, cell phones have been pushed aside by a new tool of communication &#8211; a social communication network called Mixi, launched in 2004. Mixi is a website that allows its members to connect with friends from elementary school days to present, write open-to-public diaries, view others&#8217;, make comments, upload pictures and videos, exchange messages, etc. It can be accessed both via computer and a cell phone. Recently Mixi has been enjoying an enormous popularity proven by the constantly increasing registration of millions of Japanese, as well as an impressive number of foreigners (particularly those living in the country). For Mixi users, logging on means a lot &#8211; their acquaintances&#8217; updated information can be checked by a single click, and their own thoughts on any subject can be read by others with the speed of  light. Regular comments on pictures or diary inputs bring people closer than before, and allows them to call each other &#8220;friends&#8221; even though they were not such before. Mixi has become a very important part of the daily routine for many Japanese of all ages. An internet cafe near my house offering six seats for people who wish to use the internet, is very often crowded with Mixi users, who by sitting in front of the computer can get the best of both worlds &#8211; communicating with all their friends, but from a distance; or said in other words &#8211; <em>mix </em>with others in a safe way.</p>
<p>It did not take me eight years to understand that my assumption that the Japanese people do not communicate with each other was wrong. In fact, I have come to realize that they communicate with each other much more than we do in Europe. It is just that the way of communication is different. While back in my home country I would knock on my friend&#8217;s door, here in Japan I would take out my cell phone, open the mail inbox and press reply.</p>
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		<title>Wedding Headaches</title>
		<link>http://blog.gaijinpot.com/kuchi/wedding-headaches/3103/</link>
		<comments>http://blog.gaijinpot.com/kuchi/wedding-headaches/3103/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 23:35:17 +0000</pubDate>
		<dc:creator>Ashley Roushom</dc:creator>
				<category><![CDATA[KuchiKomi]]></category>
		<category><![CDATA[ceremony]]></category>
		<category><![CDATA[chapel]]></category>
		<category><![CDATA[guests]]></category>
		<category><![CDATA[marriage]]></category>
		<category><![CDATA[planning]]></category>
		<category><![CDATA[reception]]></category>
		<category><![CDATA[tips]]></category>
		<category><![CDATA[Tokyo]]></category>
		<category><![CDATA[wedding]]></category>
		<category><![CDATA[yokohama]]></category>

		<guid isPermaLink="false">http://blog.gaijinpot.com/?p=3103</guid>
		<description><![CDATA[As  an international couple with relatives spread all around the world,  my fiancé and I thought that having a wedding ceremony would be the  perfect way to gather our families and spend some special time with  them here in Japan. Being complete newcomers to the field (neither of  us had [...]]]></description>
			<content:encoded><![CDATA[<p>As  an international couple with relatives spread all around the world,  my fiancé and I thought that having a wedding ceremony would be the  perfect way to gather our families and spend some special time with  them here in Japan. Being complete newcomers to the field (neither of  us had attended a wedding ceremony in Japan, neither had known someone  who had) we naively thought that the organization process wouldn&#8217;t  take so much of our time, especially if we were to hire a wedding planner.  Little did we know how wrong we were.</p>
<p align="justify"><span id="more-3103"></span>The first pure pressure came from an acquaintance who shouted out with  eyes wide open that if we do not hurry and reserve a place right away  we would miss the chance. This short conversation took place early in  spring. We had decided on having a winter wedding, sometime around Christmas.  As surprised as we were, we thought that she might be right as the end  of the year tends to be the busiest time in Japan with the <em>bonenkai</em> season (or the so-called &#8216;forget-the-year parties&#8217;) being in its  bloom. On that evening we went back home, sat in front of the computer  and began our search for the perfect place to hold our one in the lifetime  day. The next weekend we had already scheduled two appointments.</p>
<p align="justify">Headache#1.  Choosing the place</p>
<p align="justify">Naturally, every wedding chapel has its charm and attraction that one  finds it difficult not to give up to. The first place we visited was  located in the older part of Yokohama, close to the ocean. Both the  chapel and the reception hall were fascinating. We were carried away  into the world of never ending fairytales in no time. Yet, we were quickly  forced to return to reality as the organizer informed us that the actual  entrance &#8211; yes, the place from which all our guest were to enter from,  was shared with the neighboring convenience store. Having a wonderful  inside only wasn&#8217;t enough and we turned that place down.</p>
<p align="justify">The next place was again in Yokohama and again amazing from the inside.  There were angels on the ceiling, flowers everywhere, beautiful decoration&#8230;and  on top of that the place had a very good access. It seemed to be the  perfect place for us, but once again, it was not. The transportation  means to the wedding reception hall was taxi, and somehow, I just couldn&#8217;t  figure out why we have to take all the burden to get on at least five-six  cars to move on to the next stage of the wedding. We politely said that  we will discuss the offer at home and will call them back. Well, they  seemed to be too impatient so they were the ones to call on the next  day, just to find out that we weren&#8217;t interested.</p>
<p align="justify">Next &#8211; a beautiful open space chapel with a view of the sea in the <em> Hamamatsucho </em>area in downtown Tokyo. This time the wedding planner  seemed to be too busy to give us the necessary time &#8211; he was constantly  checking the time as we were discussing the plans they were offering  us. In addition to that, we could clearly see the line of couples waiting  after us, all looking tired just as we had already began to be. The  planner told us that every day they hold approximately five to six wedding  ceremonies, which meant that we would be all lined up waiting for our  turn. Nice, I though, if only it was a photo booth. As soon as we left  the place we were already assured that we had lost our day.</p>
<p align="justify">By that time it was already the end of summer, and both my fiancé and  I were beginning to feel the real pressure piling up ahead of us. We  just had to hurry up. Choosing the place, we were told, was after all  the easiest part of the whole wedding preparation. After having visited  more than ten wedding ceremony halls and having seen hundreds online,  we finally chose to go with a hotel in Yokohama that had a beautiful  chapel on the sixth floor and a wedding reception hall on the fourteenth.  Finally we could offer a good access and convenience to our guests.  We were also pleased with the hotel atmosphere &#8211; it had a traditional <em> zen</em> style garden right in front of the Western chapel. Being representatives  of both worlds, we fell for that right away. We also liked the know-it-all  wedding planner (Ms. N) we were introduced to.</p>
<p align="justify">Headache #2  Budget talks</p>
<p align="justify">We were clear with Ms. N from the first &#8211; we did not want anything  superb, anything too luxurious or out of place, just a regular, modest  wedding ceremony followed by a cozy, at home like reception. After listing  up all the necessary expenses, Ms. N came up with a total of 800,000  yen. Yes, that is a lot more than the average salary in Japan, and yet  it is far less than the other places we went to, as well as what we  read online. As the weddings in Japan are quite costly, (especially  those held in a traditional Japanese style) couples often turn to bank  loans or keep saving for years for their wedding day. Needless to say,  parents always provide certain assistance, so that makes it much easier,  and yet, it is costly indeed. Depending on the number of guests and  type of meal, an average wedding ceremony plus a reception would range  between 1 to 3million yen. If you are Uno Kanda (a famous Japanese diva)  and have seven wedding ceremonies in several different countries, it  can cost you a fortune, but that&#8217;s a different topic.</p>
<p align="justify">For our wedding we chose just the necessary &#8211; tasty meal, a variety  of beverages, dress and tuxedo rental, two formal style professional  photographs, gifts for the guests, flowers and total decoration. Added  to this were music charge, service charge, paper items charge, ceremony  charge, and other numerous charges that we could hardly keep track of.  The wedding planner kindly explained that the first estimation is hardly  the last one, and depending on our preferences the price could go up.  We were dedicated to stick up with the first estimation as much as possible  and that led to countless disputes between us and Ms. N.</p>
<p align="justify">Headache#3.  Disputes over Necessary/Unnecessary Items and Performances</p>
<p align="justify">Once a couple decides on the place for their wedding their time becomes  entirely dedicated on discussions about the flow of the wedding reception.  This includes numerous meetings with the wedding planner and talks about  when, how and what exactly will be happening on the very day. As to  the meal for the day we had decided on a buffet style instead of the  traditional French, Italian, Japanese or Chinese cuisine served in small  portions one after another. We were mostly concerned with the fact that  among our guests there were few who had food allergies, as well as those  who ate more (or less) than others, so we thought that if everyone could  eat whatever and as much as they desire, everything would be fine. To  that Ms. N reacted as if a needle passed through her ears &#8211; she almost  jumped from her chair making it clear to us that &#8220;no Japanese would  like that, especially the older ones.&#8221; We knew that at Japanese wedding  receptions the meal is the most important &#8216;attraction&#8217; and guests  are often picky when it comes to that, and yet we couldn&#8217;t find anything  wrong with the buffet style. We also knew that Ms. N had her own reasons  to protest &#8211; after all, the course was 10,000yen/person, while the  buffet was 7000. Yet, she had already promised that she would organize  our wedding as we wanted it, so she had to give it up.</p>
<p align="justify">Next thing on the list &#8211; entertainment. Forget about the old fashioned  cheek to cheek dances. No one stands up to do something impromptu, we  were told. So we had to come up with a minute to minute plan to entertain  our guests. The standard was set up &#8211; speeches, toasts, video message  to our parents, eat, drink and get together time, time for pictures,  etc. There were some thirty minutes left to fill up with something.  And here came the world&#8217;s most weird ideas presented to us in a brochure  called &#8216;Entertainment Ideas.&#8217;</p>
<p align="justify">Idea#1. We  purchase black stockings (each pair a thousand yen) which would be worn  from head to toes, over the dresses and suits that our guests had worn  already for the day. And, guess what, we could all take pictures together.  You mean thirty black stockings in a photo? No thanks.</p>
<p align="justify">Idea#2. The  bride and the groom to reappear changed into panda and chick costumes.  Yes, very funny, but wedding somehow matches with wedding dress and  tuxedo more. Tell me if I&#8217;m wrong, though.</p>
<p align="justify">Idea#3. The  groom carries a beer tank on his back and pours beer to everyone until  it&#8217;s emptied. Wow. But can&#8217;t he do that with a bottle as it&#8217;s  usually done? Seems to me, it would look better&#8230;</p>
<p align="justify">Idea#4. A Guess-the  bride&#8217;s-second-dress&#8217;-color quiz. Not only that I didn&#8217;t have  a second dress, but even if I had, what&#8217;s the fun?</p>
<p align="justify">Wait. I though  we were organizing a wedding, not a circus. By then, both of us were  completely worn out from all this endless preparation. It was so hard  to make them understand that we just did not enjoy such things and wanted  something N-O-R-M-A-L. After countless verbal battles we were finally  able to explain them that we just wanted the basics &#8211; a happy, relaxed  time that would become a good memory for all of us. No weird ideas.  No unnecessary expenses, no pressure.</p>
<p align="justify">It was hardly believable, but the wedding day came in the midst of all  that and despite everything, we were assured that it would be a memorable  one, just in the way we wanted it. And that&#8217;s how it was. As my father  walked me down the aisle, I was assured that all we passed through to  organize that day, all of it was worth it. And when at the end of the  aisle I say my fiancé, looking so tired and yet so happy, I knew that  he had built another memory of ours, a memory to be remembered and kept  for the day our kids and even grandkids have their own weddings. Both  the ceremony and the reception went just fine and our guests seemed  to have a relaxed and good time, just as we wanted it to be. On that  day everyone smiled and shared a moment of the past with us; a wish  they had for us; a friend sang &#8216;The way you look tonight&#8217; and played  the piano; another friend lied about me always sleeping in classes in  high school, only because he was too nervous to speak in front of everyone  and couldn&#8217;t figure out what to say. At the end of the day it was  all a good memory. It was our day, as well as a day to express our gratitude  for all those who were close to us and helped us through every day of  our lives.</p>
<p align="justify">So here is my advice to those who are planning on having a wedding in  Japan: stick to your standards, know what you want and refuse what you  dislike. And remember that what makes a day good is the people you are  sharing it with &#8211; your guests will be happy if you are, and after  all, what is more important on a wedding day that this?!&#8230;</p>
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